Help

Below is information on how to whitelist email messages from Social Buzz Club with AOL, Yahoo, Gmail, Hotmail, Outlook, Apple Mail, ThunderBird and Postini. Even if your email program or internet service provider (ISP) is not listed, these instructions should help you figure out how to whitelist our email address at any ISP or with any email program.

Important: If you find email from team@socialbuzzclub.com or noreply@socialbuzzclub.com in your spam or junk folder, please take the time to un-span email message in your mail program that it is not spam by hitting the “not spam”, “not junk” or similar button, as that will train your program to whitelist it.

Whitelist an email in Gmail

1. First, if you find email from us in your Gmail spam folder, select our email and click the “Not Spam” button
2. Next, open an email that you have received from us
3. Click on the little down-pointing-triangle-arrow next to “Reply”:
4. Click “Add Simply Hired to Contacts list”

AOL.com

In order to whitelist an email address in AOL, you must add it to your AOL address book.

To add team@socialbuzzclub.com and noreply@socialbuzzclub.com to your AOL address book follow these steps:

1. Search for email from us in the Spam folder. If you find an email in the Spam folder, then open it and click the “Not Spam” button.
2. Click the Contacts link (or open yourAOL Address Book)
3. Click the +New button.
4. In the  New Contact window, enter team@socialbuzzclub.com into the ‘Primary E-Mail 1’ field
5. Click Another email, and enter noreply@socialbuzzclub.com, into the E-Mail 2 address
6. Click “Create”

AOL Software

New Subscribers: Add the “From address” to your AOL address book:

1. Click the Mail menu and select Address Book.
2. Wait for the “Address Book” window to pop up, then click the Add button.
3. Wait for the “Address Card for New Contact” window to load.
4. Once loaded, cut and paste the From email address into the “Other E-Mail” field.
5. Make our From address the “Primary E-Mail” address by checking the associated check box.
6. Click the Save button.

Existing Subscribers

If you are already a subscriber but the email isn’t getting through, the email may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If the email is in your AOL Spam Folder, open the email and click the This Is Not Spam button. Lastly, please add the “From address” onto your Address Book as outlined in our New Subscribers info above.

Yahoo!

To whitelist team@socialbuzzclub.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:

1. If you find email from team@socialbuzzclub.com or noreply@socialbuzzclub.com are going to your Yahoo! bulk folder, open it and click “Not Spam”
2. Be sure that the address team@socialbuzzclub.com and noreply@socialbuzzclub.com are not in your “Blocked Addresses” list. If team@socialbuzzclub.com or noreply@socialbuzzclub.com is on your “Blocked Addresses” list, select it and click “Remove Block”

Now to create the filter:

1. Open your mail and click on “Mail Options” in the upper right hand corner
2. Select ‘Filters’ (in the bottom left corner)
3. On the Filters page, click “Add”
4. Select the “From header:” rule, and add “contains” and team@socialbuzzclub.com, which tells the system to put email with team@socialbuzzclub.com in your inbox and not the bulk folder.
5. Click the “Choose Folder” pull down menu and select ‘Inbox’
6. Pick the Add Filter button
7. Do the same for noreply@socialbuzzclub.com

Hotmail

To whitelist our address with Hotmail you will need to add team@socialbuzzclub.com and noreply@socialbuzzclub.com to your Hotmail Safe List. Here’s how:

1. First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”
2. Next, check to see if if the email address team@socialbuzzclub.com is on your Blocked Senders list. If you find team@socialbuzzclub.com on your Hotmail blocked senders list, select it and click on the “Remove” button.
3. Next, open your mailbox and click “Options” in the upper right hand corner
4. At the top of the page, click on the “Junk E-mail Protection” link
5. Next, click on “Safe List”, which is down near the bottom
6. Copy and paste team@socialbuzzclub.com where it says “Type an address or domain”
7. Click the “Add” button

Microsoft Outlook

To whitelist team@socialbuzzclub.com and noreply@socialbuzzclub.com in Outlook, follow these steps:

1. On the Tools menu, click Options
2. On the Preferences tab, click Junk E-mail
3. On the Safe Senders tab, click Add
4. Add team@socialbuzzclub.com where it says “Add address”. Then add noreply@socialbuzzclub.com
5. Click OK

Mozilla Thunderbird

To whitelist in Thunderbird, you will need to add team@socialbuzzclub.com and noreply@socialbuzzclub.com to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.

1. First, check your Junk folder. If you find email from team@socialbuzzclub.com, right-click on our email and choose “Mark as Not Junk”
2. Next, click the Address Book button
3. Highlight the Personal Address Book
4. Click on “New Card”
5. In the “Contact” tab of the new card, copy and paste team@socialbuzzclub.com to the email dialog box
6. Click “Ok”
7. Next, to whitelist your address book, select “Tools > Junk Mail Controls” from the drop down menu
8. Update the “White Lists” module under the “Settings” tab by selecting “Personal Address Book” from the drop down menu, and then check the box next to “Do not mark messages as junk mail”
9. Click “Ok”

BlackBerrys

To white list team@socialbuzzclub.com and noreply@socialbuzzclub.com follow these steps:

1. Scroll up to the message header.
2. Get to the field where their name is listed, click the Berry button and then click Show Address.
3. Select and copy the email address to the clipboard.
4. Go into Address Book and find the user.
5. Select Save.
6. Click to edit it, and then click the Berry button to add another email address.
7. Paste it in and click Save.

Comcast

To whitelist team@socialbuzzclub.com and noreply@socialbuzzclub.com on your Comcast account follow these steps:

1. Sign into Webmail.
2. On the left navigation menu, click Address Book.
3. Click Add Contact.
4. Under the General tab, in the box under the Email Address, enter team@socialbuzzclub.com.
5. Click the Add button.
6. If you have enabled “Restrict Incoming Email,” also do the following:
7. Sign into Webmail.
8. Select Preferences.
9. Select Restrict Incoming Email. Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.
10. Select Allow email from addresses listed below.
11. Enter team@socialbuzzclub.com.
12. Click the Add button.
13. Repeat for noreply@socialbuzzclub.com

Earthlink

To whitelist team@socialbuzzclub.com and noreply@socialbuzzclub.com on your Earthlink account follow these steps:

1. Click the Address Book button to open your address book in the browser.
2. Click the Add Contact button (if you use EarthLink 5.0 or higher, click the Add button).
3. Type in team@socialbuzzclub.com into the email address slot and then click OK.
4. Do the same for noreply@socialbuzzclub.com

SBC Global

To whitelist team@socialbuzzclub.com and noreply@socialbuzzclub.com on your SBC Global account follow these steps:

1. Go to the SBC Global Mail page and click the Options link.
2. In the Management section, click the Filters link.
3. Click the Add button.
4. In the “From header” rule, in the field to the right of contains, enter team@socialbuzzclub.com.
5. From the Move the message to pull-down list, choose inbox.
6. Click the Add Filter button to save the filter.
7. Do the same for noreply@socialbuzzclub.com

Verizon.net

To whitelist team@socialbuzzclub.com and noreply@socialbuzzclub.com on your Verizon.net account follow these steps:

1. Go to your account and click on the Address Book link in the left column.
2. Select Create Contact.
3. The Add Address Book Entry screen appears. In the Email field, type team@socialbuzzclub.com.
4. In the Nickname field, type Social Buzz Club.
5. Select Save.
6. Do the same for noreply@socialbuzzclub.com

Apple Mail for OS X

To whitelist team@socialbuzzclub.com and noreply@socialbuzzclub.com on your Apple Mail for OS X account follow these steps:

1. First, if email from team@socialbuzzclub.com ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen.

Then:

1. Go to Mail > Preferences from your Mail menu
2. Go to the Rules tab
3. Select Add Rule
4. Give this rule a name such as “Social Buzz Club”
5. Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains’” and then paste in “team@socialbuzzclub.com”
6. From the actions, select ‘Move message’ to mailbox ‘Inbox’.
7. Click “OK”

Postini

You do not need to whitelist email from Social Buzz Club in Postini unless you find it trapped in the “Junk” area by Postini.

1. Log into your Postini account
2. Look to see if any email from team@socialbuzzclub.com is listed in your Junk area
3. If you find email from team@socialbuzzclub.com in the Junk area, check the check box next to the email from team@socialbuzzclub.com
4. Click the “Deliver Selected” link at the very top of the Junk screen
5. On the next screen, click the “Approve Sender” check box next to the email from team@socialbuzzclub.com
6. Click the “Approve Selected Senders” button
7. Do the same for noreply@socialbuzzclub.com.

Whitelist and Email in Other Web Mail Providers

If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.

In most cases, jut by adding the From address to your address book, safe list, white list or contact list will be sufficient.

If the email is not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. If you find the email, then you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select the email and click on the Not Spam or Not Junk button, if available. For more information about your mail application, please visit the help section that is associated with your mail application.

If you would like to take advantage of all the great benefits like posting to multiple Twitter, Facebook (groups, pages, profiles), LinkedIn Groups and access the entire Social Buzz University training library, consider the basic or premium membership.

Basic and Premium Members have the best opportunities to connect with thought leaders and social media influencers and have them drive traffic to your websites.

To upgrade your membership:

1. Login to Social Buzz Club
2. At the top right corner click the Upgrade Today link.
3. Click the Join Now button or Annual Membership link for the plan that best meets your needs.

*Be sure to use the same email address upon checkout as you used for your trial membership.

We sure do!
The link to it is in the footer navigation of our website…
but you can go directly here for details:
http://www.socialbuzzclub.com/affiliate

We’ll look forward to welcoming you as an affiliate!!

Social Buzz Club Account Set Up

Once you’re logged in, look on the left hand side and click “My Account”. Then you’re going to want to click “Update Profile” (top of page, center) and then “Edit My Profile” (bottom, center). From here you can upload an image (top left).

Make sure your contact information is correct (I’m going to show you why that’s important in a minute).

The most important areas are your time zone, (this way when you schedule a buzz it’s in the correct time zone), and your favorite categories and regions.

What types of people are in your networks currently and where do they live? This is important because one of the most beneficial things of the Social Buzz Club is getting the word out about you and your clients to relevant audiences. You can still share buzz that’s universal but if you want to customise your experience this is the best way to do it. For example, I wrote “The Parent’s Guide to Facebook” and I’m a mom so I have lots of parents in my network. I also have lots of social media people in my network and so on. You can select up to five categories. Also, I’m currently living in Connecticut but I have friends from New York and Boston area. If someone submits buzz that is local to one of those areas, you can bet I’m going to want to share it- so you can select five regions in here, as well.

You will get an email daily that includes buzz that’s posted specific to your categories and regions as well as any generic buzz you may want to share. The other reason this area is important is because when you become active on the Buzz Club people may want to connect with you off the network as well.

So if you come in to the “Buzz Now” area you can click on someone’s user id and it will bring up some information about them – a short bio and also the link to their Facebook page, Twitter page and their website. In the next video we’re going to cover how to earn the all-important Buzz Points.

Social Buzz Club Account Set Up

Hi there. Kathryn Rose here from the Social Buzz Club. Thank you so much for your membership. Laura and I want to be sure that you get the most out of your time in the network, so we’ve developed a few training videos.

In this first video, I am going to cover your account set up. So just come over here on the left hand side and click “My Account”. Then you’re going to want to click “Update Profile” and then “Edit My Profile”. From here you can upload an image.

Make sure your contact information is correct and I’m going to show you why that’s important in a minute. But in here the most important areas are your time zone, (this way when you schedule a buzz it’s in the correct time zone), and your favorite categories and regions.

What types of people are in your networks currently and where do they live? This is important because one of the most beneficial things of the Social Buzz Club is getting the word out about you and your clients to relevant audiences. You can still share buzz that’s universal but if you want to customize your experience this is the best way to do it. For example, I wrote “The Parent’s Guide to Facebook” and I’m a mom so I have lots of parents in my network. I also have lots of social media people in my network and so on. You can select up to five categories. Also, I’m currently living in Connecticut but I have friends from New York and Boston area. If someone submits buzz that is local to one of those areas, you can bet I’m going to want to share it- so you can select five regions in here, as well.

You will get an email daily that includes buzz that’s posted specific to your categories and regions as well as any generic buzz you may want to share. The other reason this area is important is because when you become active on the Buzz Club people may want to connect with you off the network as well. So if you come in to the “Buzz Now” area you can click on someone’s user id and it will bring up some information about them – a short bio and also the link to their Facebook page, Twitter page and their website. In the next video we’re going to cover how to earn the all-important Buzz Points.

In this video, we’re going to show how to accumulate those all-important Buzz Points. Remember, you need to have five points (for Basic and Premium Members) to share one Buzz of your own. Free members require ten points to submit a Buzz of your own. The easiest way to do this is by coming in every day and sharing Buzz that is relevant to you and your community – or just Buzz what you think is great content.

The Social Buzz Club is the easiest and best place to find good quality content for you to share on your networks. The first thing I’m going to do is show you how to share Buzz right now and then how you can schedule Buzz to share later.

So, simply click on the “Buzz Now” tab, (if you’re not already there), and if you see a post you like you can click on the title of the post and it’ll bring it up in a reading pane.

You can (and should) read the actual blog post and decide whether or not you want to share it. You can share it right from here or you can share it from the actual Buzz Club platform. Members share blog posts, videos, articles or posts without links – it’s up to the member. Once you decide you like the Buzz and want to share it, you click on the “Share” button and it gives you the networks the members have requested the content to be shared on. The Social Buzz Club allows you to share content on Twitter, Facebook, LinkedIn, Digg and StumbleUpon, but members may select all or only one of the networks – it’s up to them.

If this is your first time sharing content, you’re going to have to authorize your account on the networks. Be sure to authorize the account you want to share a Buzz on because this will be the last time you’re going to authorize.

So for example, we’ll click on Facebook and we’ll say “Share Now” and Facebook is going to ask us to authorize the application on the account. You want to make sure again that this is you.

It says here “Logged in as Kathryn Rose. Not you?”.
If it’s not you, make sure you change that.
If it IS you, Click “Allow”.

If you want to share a Buzz from another Twitter or Facebook account you’re going to have to go in and remove the application from one account and it will give you the option of reauthorizing. Then you go ahead, click “Allow” and you go ahead and read the message. If you’d like to edit it you can edit it from there and then click submit. “Thank you for posting”. Close that and you automatically received an additional point.

(Note, in phase 2 of our development, we’ll have an upgrade option for folks with multiple accounts so you can more easily post from different user accounts.)

The other option you have is to schedule a Buzz for a later date.

This way you can share Buzz in a way that’s natural to you. So for example, we’re going to go here and share this post and we’ll share it on Facebook again and we’ll click “Schedule to a Later Date”.

One thing I want to note, however though, is once you schedule the Buzz it cannot be undone. The reason for that is we automatically give you the points for scheduling the Buzz, so you want to make sure if you want to schedule it make sure you pick the correct date and time, click “Go” and then click “Schedule” and it cannot be undone. So I’ll say “today” and we’ll say it’s 6 o clock pm and click “Go”. Here is the time zone that I selected from the beginning and I go ahead and click “Schedule”. And the sharing is scheduled successfully. (Note, if you want to schedule, you much choose a time at LEAST 15 minutes into the future )

There are a couple of different ways to accumulate Buzz Points.

The first is sharing regular Buzz right from the feed. Those will give you one point each.

However, we also have 2 other options. One is Charity Buzz – that is for registered 501C3s – so these charities can get some visibility through the Social Buzz Club. Here is one of my clients, The Voices of September 11^th. . Sharing Charity Buzz gets you 2 points. Charity Buzz can be recognised by the yellow line around the Buzz in the Buzz feed.

And the third is a category called Big Buzz. In this case, I know that there is one being shared for the California-San Diego area so I am going to find it here. Find it in here somewhere, click “Search”, and you can see Big Buzz. This is for larger corporations to be able get content shared through the feed. Big Buzz will also get you 2 points and Big Buzz can be recognised by a red line around it.

So, last thing I want to cover is how to find Buzz to share.

You can find it very easily. You can just go through the regular Buzz Now area and find any kind of Buzz that you’d like to share or you can search by keyword, you can search by country, you can search by category, (all these different categories here), or specific regions. It’s very simple to do.

In the next video we’re going to show you how to submit Buzz of your own.

 

 

In this video I’m going to cover how you can submit Buzz of your own into the Social Buzz Club feed.

Once you have enough points, (remember you need five to share one Buzz of your own), you can share your own Buzz. It’s very simple to do.

Just click on the “Submit Buzz” tab on the navigation bar and in this case we’re going to share a blog post I did about “What is Social Bookmarking”.

You want to put the buzz feed description, “great post”, (describe social bookmarking), and in here you want to put your shortened URL.

In my case, I just went to HootSuite and shortened it and cut and pasted it in here. You can put a Bit.Ly link or any kind of other link you’d like.

Go ahead and put some tags in here, so we’ll say “social bookmarking”, “Digg”, “StumbleUpon”. (tags are like keywords)

Then choose the category(ies) – let’s say its “blogging” – just for an example, and we’re going to submit it as myself and then I can decide how I want this Buzz shared. (In future releases of SBC, premium members will be able to have multiple accounts active, so you can submit as others who have authorized you).

I can select any of the networks here, or one of them, or all of them. So, in this case, I want my Buzz shared – let’s say – just on Twitter and Facebook. Once you select these, the messages are already pre-populated for you and then it also shows you how many characters you have left. If you want to go in here, you can edit them and take out characters or add different things you’d like.

Then  decide which country. At this point you can share all, you can share individual countries, but if you want to share specific regions – it’s only in the United States. So you click on the United States, you can share all throughout the United States or specific regions. (As I showed you in the last video, that way when folks come in and want to share Buzz they can search for it by specific region.)

Emails go out once a day to the entire network letting them know if Buzz was submitted in their favourite categories or regions. So this way, it’s fairly important if this were a regional type post I would want to make sure I put the region in that applied.

And finally, the expiration date – let’s say it’s a coupon that you only want shared for a couple of days you can put that in here. It’s not required, however, so it’s up to you.

You have to click that you’ve certified that this is your own content or that you are authorised to post this content on behalf of a third party. Remember, we allow you to share content that’s about you, some of your blog posts, or content about your clients, (we want to make sure you’re authorised to do it), and then you simply click “Add My Buzz”. It goes right into the Buzz feed. And you’ll see it in just a second.

There are 2 parts… SHARING & SUBMITTING.

SHARING:

When you SHARE you are just buzzing out other people’s SUBMISSIONS… so they have the blue “share” button on them. You can see all available buzzes if you click  BUZZ NOW  in the nav bar.

My preferred  way to share is to click the TITLE of the share first (that’s the blue bold text)… you’ll get a new window with a bar across the top and the blue share button on the far right. This gives you a chance to REVIEW exactly what you’re sharing with your network FIRST… sometimes, a post may not be exactly right for your network.

If you are already familiar with what the buzz is, then the quick method is to just click the blue share button right there in the Buzz Now stream.

Either way – once you click the blue button, you’ll see the available networks to share that particular buzz on.
Each member has set the networks they want available for their buzz.
Simply choose the network you want to buzz on and follow the steps.

SUBMITTING:

When you SUBMIT a buzz of your own to be shared, THAT is when you’d indicate
a) which of the 5 networks you want it to be shared on, and
b) what the links are…

If you choose ALL 5 networks, you will require a total of 3 different links to share on that single buzz
THIS IS WHERE IT GETS CONFUSING AND A LITTLE LABOURIOUS. (we’re working on fixing this in phase 2… stick with us!)
a) a shortened original link – eg. the actual page URL shortened with bit.ly or tinyurl.com or something (this will be used by twitter, fb & linkedin)
b) the digg link (which you need to acquire by going FIRST to digg.com and submitting the original link there, in which case then digg will supply you with the digg link)
c) the stumbleupon link (same as digg, you have to go stumbleupon.com FIRST and submit the original link there)

——

YOU CAN GO BACK AND SHARE THE SAME BUZZ AGAIN ON THE REMAINING NETWORKS to get points quickly!
The system will automatically remove the networks you’ve already buzzed it on.

Ok, sharing on Digg & Stumbleupon require a little extra effort on your part.

DIGG:

1. Open a new tab/window in your browser (while you’ve got your SBC submit buzz page open) and go to www.digg.com
2. Log into your Digg account (if you don’t have one yet, then go ahead & set one up – that’ll just take a minute and you only have to do it once).
3. Click the green “submit link” button in the top left, beside the “digg” link.
4. Paste in your original link (the link to your content, not the shortened link).
5. Click the “submit” button.
6. Edit the title (if you wish) and add a description, then choose the main topic that your post belongs in. (Digg offers only a few very broad topics, so choose the one that fits best.)
7. Click the “Digg it” button.
8. The next page you see will be your “digg” link page – this is the page you’re going to submit with your buzz. So just copy the URL from the address bar and paste it into your DIGG LINK space on your buzz.

STUMBLEUPON

1. Open a new tab/window in your browser (while you’ve got your SBC submit buzz page open) and go to www.stumbleupon.com
2. Log into your Stumbleupon (SU) account (if you don’t have one yet, then go ahead & set one up – that’ll just take a minute and you only have to do it once).
3. At the top you’ll see “Hi YourUsername” – click that
4. You’ll see a new page called “Your Favorites” – and at the top right of that is an “add a site” button. Click that button.
5. Enter the original url and a description. Click “add a site” button.
6. Fill in the next set of blanks – be sure to choose if it’s safe for work or not. Choose a few good keywords for tags, 3-4 is enough, you can use more if you feel so compelled. Write/edit the review if you wish.
7. Click Submit.
8. To get your SU link, you can a) click the linked title to open a new SU page and then copy that URL from the address bar, or b) right-click that linked title and choose “copy link location”.
9. Paste that url into the STUMBLEUPON LINK in your submit buzz form.

So there you have it. Not hard, a little bit labor intensive the first couple times til you learn the drill. But the benefits will outweigh the work!

Well, gosh, we hope you won’t! But, if you really must, click on My Account, then Update Profile. Then click the Change Account Status Link. Click Discontinue. If you have any questions regarding your membership or want to offer us feedback we read your email.

Important Update vs. Member Email Messages:

Members please note, receiving the “Daily Social Buzz” & “New Content for Buzz” email messages is part of being a member. You cannot unsubscribe from those without terminating your membership. In the future, this feature may be added. We want to make it as easy as possible for you to remember to use the Social Buzz Club and share content that is relevant to you.

If all you’re wanting to do is stop receiving our important update [SBC] email, then  use the “Cancel” link at the bottom. Simply click that link and change your subscription preferences as you wish.

Important distinction – if you’re not a free or paid SBC member you’ll only get the important update emails. ALL of those have the cancel link at the very bottom. Member Emails start with “Daily Social Buzz” or “New Content for Buzz” and do not have a cancel link. Members will also receive SOME important update email messages.