Mentoring and Leadership Development

Our philosophies on how we lead and manage people have been ingrained in us over the years. Rightly or wrongly we follow in the path of those before us and emulate their behaviours. There has been a lot of literature and a number of different positions taken regarding leading and managing. Most of this has not had an impact on how most of us lead or manage. Why is that? Is it because our learned behaviour kicked in and we did what those before us were doing? Is it because we have been told rather than someone challenging us to think outside of our comfort zone? Is it because leaders are born and it is not something that we can learn to do? Some very thought provoking questions!

Are You Sufficiently Supporting The Growth Of Leaders?

When I take a look at some of our leadership/management development programs I hear the same message over and over again.

We spend a lot of money on training people to become good leaders and managers but the results are not always what we had expected. My first question is always what have you done to support the learning? Have you provided a mentor for your new leader/manager to work with to reinforce the learning’s that they have just realized? Think of it from a continuous learning process – assess, determine the gap, train, reinforce in the work place, assess and continue the process. Failure to do this, results in us setting people up for failure.

Fast forward to a time where you now have this new leader/manager in your workforce and they are struggling. What are some of the things that you are willing to do to assist them in their growth? I have seen this far too often and in most situations the new leader/manager is reaching out for assistance but we choose to ignore.

The Missing Keys To Successful Leadership Development

Two key elements seem to be part of why we don’t reach out to help these folks be successful.

First, we are not good at developing work relationships – helping each other grow personally and professionally. The other important element is that we seem to have lost the art of communicating effectively. The majority of the poison/negativity that exists in the workplace today is due to our poor communication and how we message with others. Sadly that poison/negativity can spread rapidly through an organization and most leaders never realize how bad it is till it is too late. Don’t let that be your organization – there are things we can do to change those situations!

Learn more at our free webinar!

Social Buzz U features a free webinar by Doug Lawrence, Effective Mentoring – Preparing Tomorrow’s Leaders. This webinar takes a look at mentorship and how it can change the face of your leadership development program.

Effective Leaders Have Great Mentoring Skills

I found this excerpt and wanted to share it with you as it speaks to a leader with mentoring skills. It is all about relationships, personal and professional growth and a huge focus on the positive.

“Relationship theories, also known as transformational theories, focus upon the connections formed between leaders and followers. Transformational leaders motivate and inspire people by helping group members see the importance and higher good of the task. These leaders are focused on the performance of group members, but also want each person to fulfill his or her potential. Leaders with this style often have high ethical and moral standards.”

Take your leadership and management skills to the next level through the “power of mentoring!”

 

References:

  1. http://psychology.about.com/od/leadership/p/leadtheories.htm

 

Kindle User Experience Upgrades Empower Authors

It’s not a secret that digital technology and the internet are the bomb! Totally disruptive. Totally innovative. Totally liberating. Totally exciting… to some of us.

We, the unapologetic self-publishers of 2019, who want to tear down the barriers to success with getting our books published and in the hands of eager readers.

The User Experience Matters And Kindle Makes Good

Lots of people are afraid of technology because they find it cold, counterintuitive, and awkward to use. But technology is always improving, so shunning it does us no good. When we can find an instance of a place where the user experience of online design—an abstraction called UX by graphic designers—is logical, straightforward, and flows seamlessly in a clear progression, we should celebrate that to the max. Kindle Direct Publishing has drastically improved its UX.

Whatever you think about Amazon “taking over the world” and Jeff Bezos’ rapid climb to the top of the social hierarchy in the United States, I think you’d have to admit that he understood the possibility of online technology to make our lives simpler and flowing before we did. That’s why he is such a powerful influencer—and so wealthy.

Enter Kindle Direct Publishing

The admirably seamless user experience is nowhere more evident in the Amazon stratosphere than in its publishing arm, Kindle Direct Publishing (KDP). When all the other stores were poo pooing self-publishing, KDP started studying our writing and marketing habits and finding ways to serve us and invite us into partnership with them. It was an early opportunity missed by the arrogance of Barnes and Noble, which had the largest brick and mortar footprint across the nation. Now that everyone buys books online, B&N has been playing catch up. And as B&N catches up, KDP is forced to become even better so that we (self-publishers) remain loyal to it.

DIY authors are a hot commodity because we drive a lot of internet traffic to online stores.

Self-Publishing Resources Expand

In this “space race” of self-publishing, Amazon smartly bought a group of smaller companies and fit their offerings together to create a publishing jigsaw puzzle—the original print-on-demand paperback company, Book Source, was renamed CreateSpace. It remained as such until Fall 2018, when this system was retired and all the production files in it started to be rolled into Kindle Paperbacks—where royalty rates have increased to a desirable 60 percent of retail price!

Amazon/Kindle also bought Goodreads (a social platform where authors can interface with readers), Audible (an audio publishing company), and more. At each step self-publishers have been invited to participate and empowered to do it for little to no money upfront.

There were a few elements that had to be done exterior to the web-based platform until now, but as software designers cobbled those together, these features have been integrated into KDP. Now it is quite robust. One of my favorite words!

Learn more at our free webinar!
Learn More Social Buzz U is featuring Stephanie Gunning’s webinar  which will go in depth into the Kindle Direct Publishing changes and how you can take advantage of it. If you miss the live training and want access to it, consider joining Social Buzz Club and gain this training and hundreds more in our library of high content trainings to grow your business from top experts.

Writing and Design Come Together

A tipping point has been reached where the upgrades to the back office publishing experience have made it possible to write and design simultaneously, and with a push of a button have a respectable-looking book published in a manner of days.

The improvements benefit consumers too—because frankly, as convenient as portable reading devices like the Kindle are, the appearance of self-published ebooks was always pretty awful. it was hard to add more bells and whistles to a book design that had to be converted into a software that couldn’t accommodate them. Until. Recently. Now conversion of ebooks is better.

Progress leads to perfection, I suppose.

Advertising Tools Join In

With the upgrades to its systems, DIY publishers have access to advertising tools on Amazon. Beta testing is being done on features like the X-Ray, where clickable links add value.

The thing I like about KDP is that when the company wants us to adopt a new behavior they create an inducement to do so. And those inducements usually are tools that increase sales.

Savvy self-publishers need to know their own goals to discern which tools matter for them. Having tools available may empower some people more than others, depending on aptitudes for technology. But the good news is that help is definitely available, so authors can delegate the tasks that lie outside their own comfort zone to support personnel if they want to.

Stay In the Know

Where taking a good close look at KDP’s dashboard every month or two can be beneficial to those who recognize the space is constantly evolving, the best publishing practice is to be mindful of your books and not neglect them. Try thinking of online publishing as a video game. The more you know about the possibilities the more likely you are to be a winner.

Stay in touch with your books. Modify your description, pricing, and keywords periodically. And try out new tools to suss them out. It all exists because someone like you wanted it.

Come play with the rest of the kids in this DIY playground.

 

The Thoughts You Think Are Magnetic

How Thought Creates Good or Bad Fortune

The thoughts you think and the feelings that follow them have an electromagnetic reality. The focus of your attention sets up a vibration of energy in your electromagnetic field that attracts experiences related to what you focus on. You may choose to focus your attention on particular ideas, yet subconsciously you may have conflicting thought-reactions to those ideas. This conflict is the root cause of what we often label “self sabotage.”

Rooting out subconscious beliefs is not a new idea to modern science. Uncovering the effects of past programming is the basis for the field of psychology. However, psychologists aim to alter our beliefs in order to change reactions to circumstances, whereas the Polynesian philosophy of Huna teaches that beliefs generate the circumstances, not just condition our experiences of them. Our discoveries about our deeply held beliefs can enable us to change our reality.

It is your beliefs—your thoughts, feelings, attitudes, and expectations—that draw to you everything you experience in form. It’s an established fact that an electromagnetic field surrounds you. It also flows through you like an electric current and actually magnetizes your thoughts and feelings so they attract forms that are like them. Every thought you think goes into this field. If you focus on an idea consistently, it becomes magnetized more strongly and, thus, has more power to attract that idea in form. How, then, can you reprogram your subconscious with new beliefs for attracting what you truly want?

It’s important to note that the conscious aspect of the mind is responsible for programming the subconscious. In Mastering Your Hidden Self, Dr. Serge Kahili King, a scholar of Huna, writes, “Conscious attention is a matter of choice; subconscious attention is a matter of habit…. The power to create your own reality is limited only by your conscious or unconscious beliefs about what is possible for you to achieve or experience and your ability to focus your attention toward the beliefs you choose…. Learning to consciously decide how to direct your thinking and keep the direction of your intent is a marvelous skill because all of your experience comes from that.”

The key, then, to manifesting your desires is the directing of both your conscious and subconscious attention toward a particular purpose with as little confusion and distraction as possible.

If you are satisfied with what you are experiencing, the quality of your relationships, and the amount of love, creativity, and success in your life, that’s great. If you aren’t, then, with the help of your vital energy, you need to shift your complete attention to a new pattern. The magic happens as you learn how to align your conscious and subconscious attention to achieve a specific purpose while directing a clear, continuous flow of energy toward your intention.

 

This is an excerpt from “The 7 Lost Secrets of Ecstasy and Success” by Dr. Kala H. Kos.

Dr. Kos helps people fulfill their dreams through an ancient Hawaiian “Science of Empowerment.”
Follow her on Twitter  www.twitter.com/KalaHKos

Find her on Facebook www.facebook.com/kala.h.kos

© 2018 Kala H. Kos. Permission is granted to reprint the above article in print or on your website as long as the attribution sentences above and links below them are included.

Mastering the ART of The Easy Yes Offer

Plus, the 5 Levels of Your Funnel

By Katrina Sawa, JumpstartYourMarketing.com

Entrepreneurs, small business owners, independent contractors and anyone who needs to meet a lot of people and build relationships in order to promote and increase your business will value implementing Easy Yes Offers.  Because marketing these days is useless without working at building the relationships with your clients, prospects, referral sources and contacts.

Making offers is a key component to building those relationships. You can do this if you’re a speaker or doing a speaking presentation or simply attending an event or conference.

The first key is to BE PREPARED To Make Offers.

Be prepared to make a sale (of any kind) no matter where you go. Have order forms in hand. Have ways to take credit cards, cash, checks and/or be able to give someone something to possibly get started; an application perhaps or easy way to book a call now, etc. BE PREPARED.

Then you want to have various types of offerings in my mind to be able to capture the various levels of people who are at different stages of interest for your product, program or service. One of those levels is pretty critical, it’s the Easy YES Offer™.

So, why have an Easy YES Offer first of all?

Need daily cash flow? That’s why! Want to recoup your investment in traveling to a speaking gig or doing a tradeshow on the spot? Have an easy yes offer!

What’s in your funnel?

5 Levels of What (could and should be) in Your Marketing Funnel:

  1. The “Freebie”– what are you giving away on your website or in person so you can capture people’s contact information so that you can continue to market to them?  You’ve GOT to do this one for sure and it doesn’t have to be a FREE consultation!  Try to give something away that your target market will definitely want but it doesn’t have to take your time, make it more automated instead.
  2. The “Easy Yes Offer” or “Try Me Out” offer– This is your low-level offering.  Can you record a free CD, write an ebook, offer a webinar, prepare an e-course?  These are all lower level products or programs that you can create once then sell over and over again taking no more time (time being the key word on a low-level offering). Easy Yes Offers can also be your time if the goal is to have conversations with prospects in order to have them connect and trust you to enroll in higher end programs. You can give and receive a lot of value in consults where you charge a small introductory fee.
  3. The “Do-It-Yourself”– This is the larger, beefier product offering that people can buy and work through at their own pace.  It could be your signature service packaged into a home study kit for example like I’ve already done with my JumpStart Your Marketing™ System and Jumpstart Yourself as a Speaker System.
  4. The “I’m All In 1on1”– This is for very interested and committed prospects who want more of YOU.  They want to get your advice personally maybe or work with you 1on1, come to an event or even pay you for your high-end programs or services.  There are fewer people who will commit to these types of offerings however if priced right, you don’t need that many, nor can you usually handle that many.
  5. The “Whole Enchilada”– This is for the type of customer who simply LOVES YOU and loves what you do, teach or sell and will buy anything and everything you offer or promote.  They are your ‘ideal client’ I’d imagine. For me, this is my Live Big Mastermind clients who get pretty much everything I have all for one investment.

Where to Begin When Planning Your Offers:

  • Who really is my target market? What audience am I speaking to?
  • What do they really care about most when it comes to my business, products or services?
  • What will they pay for and what is their easy, take out my credit card threshold?
  • What is the next step I want to take them to as well?

You have to practice, test and practice and test, over and over again and different audiences might require different easy yes offers. You may have to alter them, change them and revise them along the way. You’ll know when you have that easy yes offer, people will be throwing cash or their credit cards in your face or orders will come in like crazy online!

Examples of Easy Yes Offers™ (people always ask)

Be prepared to have a few different offers up your sleeve depending on which way the talk or conversation turns too.

  • $20 flash drive with a few of your digital products on it
  • Free teleclass or group QA call to go deeper into your topic
  • A bookkeeper or Virtual assistant: 4 hours for $100
  • Coach who is new and not comfortable selling: $50 for 1-2 hours
  • Package of multiple things for $100-$197: event ticket, coaching call, digital product and book?

Be prepared to alternate different offers depending on the size of the audience, investment of audience, length of your talk, or even the timeline of event or venue.

Finally, make sure you reverse engineer your offer so it’s designed to promote what you ultimately want to sell more of that could be higher priced.

Want a deeper dive?

I recently did a webinar for Social Buzz Club and as a member, you can watch it. Join now.

In the meantime, stay in touch with me. Checkout this free video series (https://jumpstartyourmarketing.com/makemoneyvideos) where I walk you through hot marketing strategies to help you make money fast in your business.

Turn Sales Conversation Mistakes Into Opportunities with Emotional Intelligence

Emotional intelligence is a critical component of sales success. With awareness, knowledge, and building key skills, you can increase your emotional intelligence to close more sales.

Have you ever had a sales person talk their way out of a sale with you? You know your problem, are convinced of their solution and ready to go and they just keep on talking. They fill your head with so much information that somewhere along the way you lose interest. It now seems way too complicated and you need time to sort through the details.

How often do you do this with your potential clients?

Many sales people just like to hear themselves talk. They have a script to get through whether anyone is listening or not. Most often the script includes the products and how they resolve the client’s (assumed) points of pain.

This need to fix, heal, convert, teach or direct clients is the biggest mistake made by unsuccessful salespeople. We call this Corrective Complex.

The Impact of Corrective Complex

Corrective Complex is the knee-jerk reflex we all have during many of our conversations. Corrections cover the spectrum from the desire to fix a problem, heal someone’s hurts, convert them to our beliefs, teach proper information and direct the overall outcome. It is said that typically 90% of all energy in conversations is devoted to convincing others of an opinion.

Think of all the recent conversations you’ve had. Can you think of people who seem to talk at you versus with you? Chances are you’ve done the same. This is an example of Corrective Complex in action.

When in Corrective Complex, you develop a complex, others develop a complex, and the conversation ends up becoming more complex than it needs to be.

Think about it this way—when someone corrects or directs you, especially on issues you know need action or change, what do you think is our instinctive response? It’s human nature to naturally want to do nothing—or worse—do the exact opposite.

How do you respond when someone interacts with you in Corrective Complex—wanting to fix, heal, convert, teach or direct you?

Highly successful sales people achieve their results by working towards Collaborative Change with their clients.

Collaborative Change Offers a Solution

The opposite of the Corrective Complex is Collaborative Change. This occurs when both parties work together to resolve the issues at hand. It’s when everybody is intrinsically motivated to participate in change.

Collaborative Change requires trust that the client is an expert on themselves. You may have more knowledge, insights or experience; however, they are the ones who know what it takes to motivate them for change.

Collaboration makes getting things done so much easier because it calls in intrinsic motivation which is far more powerful than extrinsic correction and direction.

Learn more at our free webinar!
Join Brenda for a FREE live webinar, August 23 2018.

Three Key Skills That Increase Emotional Intelligence

To increase the capacity for Collaborative Change, one must increase emotional intelligence. The key is to develop three skills: a robust emotional vocabulary, self-awareness, and empathy.

Robust emotional vocabulary is otherwise known as emotional literacy. This provides access to a broader set of words to describe feelings. It is the first step and primary sign of healthy emotional intelligence. It also helps build resilience.

Self-awareness is the conscious knowledge of one’s own character, feelings, motives, and desires—knowing one’s internal states, preference, resources and intuitions. Self-awareness is the ability to monitor our inner world, our thoughts and emotions as they arise.

Empathy  is the experience of understanding another person’s thoughts, feelings, and condition from their point of view, rather than from your own—the capacity to place oneself in another’s position.

EQTunement is the Key to Sales Success

EQTunement is the skill we need to avoid the Corrective Complex and move a conversation into Collaborative Change. To do this, we combine emotional intelligence and the act of attunement.

Here are the dictionary meanings of each:

Emotional Intelligence: the capacity to be aware of, express and control emotions – responding appropriately and helping others do the same.

Attunement: to bring into accord, harmony, or sympathetic relationship; simply sharing a common understanding and feeling.

Emotional intelligence is extremely important for success. It can be the single greatest determining factor when negotiating a sale. While this is true, combining it with attunement creates a powerful accelerator for Collaborative Change.

Putting EQTunement into Action

Putting these two skills together, we develop the ability of EQTunement. To achieve EQTunement, we want to communicate the following in every conversation:

  1. “I see you.”
  2. “I hear you.”
  3. “I understand you.”
  4. “I care for you.”

With these and other emotional intelligence skills you will supercharge your sales process and watch revenue accelerate.

Incorporating emotional intelligence key skills into your professional development and practicing the strategies that lead to Collaborative Change strengthen your ability to master sales conversations and close more sales.